Once your order has been successfully placed, you will receive an order confirmation email. If you do not receive this within an hour, please check your spam/junk folder. You will also be contacted via telephone within 3 working days to confirm a delivery date.

Upon delivery, we politely ask that all orders are checked for shortages within 48 hours of delivery and items are carefully inspected for damages within 7 days of delivery. In the unlikely case of shortages or damages, please notify us within the above timeframes, including an image or video for prompt resolution.

We accept all major credit and debit cards however we cannot accept American Express on online orders.

C.P. Hart offers international delivery wherever possible. Please contact us about your requirements, and we will either produce an estimate of delivery costs by your preferred method or suggest alternative options.

Occasionally we are limited by size, weight, or insurance cover, but we will explore all possible alternatives with you first.

Many of our manufacturers offer the service to obtain spare parts directly however, should you require further assistance, we will be happy to facilitate a quote for items originally purchased from C.P. Hart.

Please click here to access our Spare Parts request form.

Please be advised, we are not a stockist and therefore do not hold stock of all products.