CUSTOMER CARE

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  • Cookies are small text files that can be used by websites to make a user's experience more efficient.
  • The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
  • This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
  • You can at any time change or withdraw your consent from the Cookie Declaration on our website.


Learn more about who we are, how you can contact us and how we process personal data in our Cookie Policy.


Please state your consent ID and date when you contact us regarding your consent.


Your consent applies to the following domains: www.cphart.co.uk

Your current state: Allow all. 

Your consent

ID: THRe3/FXE58CBwwLYRNbifhed6R

QrVW1ohmMtwH+/V2L6NQzMYFONA==

Consent date: Thursday, July 18, 2024 at 09:49:47 AM GMT+1


Change your consent  |  Withdraw your consent


Cookie declaration last updated on 23/05/2025 by Cookiebot:

Necessary (32)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.


Name

Provider

Purpose

Maximum Storage Duration

Type

__cf_bm [x3]

Zendesk

email-cphart.co.uk

Vimeo

This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.

1 day

HTTP Cookie

__zlcid

Zendesk

This cookie is necessary for the chat-box function on the website to function.

Session

HTTP Cookie

__zlcstore

Zendesk

Necessary for the functionality of the website's chat-box function.

Session

HTTP Cookie

__zlcstore [x2]

Zendesk

www.cphart.co.uk

This cookie is necessary for the chat-box function on the website to function.

Persistent

HTML Local Storage

_cfuvid [x2]

Zendesk

Vimeo

This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators.

Session

HTTP Cookie

ar_debug

Pinterest

Checks whether a technical debugger-cookie is present.

1 year

HTTP Cookie

AWSALBAPP-0

Thinglink

This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.

7 days

HTTP Cookie

AWSALBAPP-1

Thinglink

This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.

7 days

HTTP Cookie

AWSALBAPP-2

Thinglink

This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.

7 days

HTTP Cookie

AWSALBAPP-3

Thinglink

This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.

7 days

HTTP Cookie

AWSALBCORS

Zendesk

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.

7 days

HTTP Cookie

bcookie

LinkedIn

Used in order to detect spam and improve the website's security.

1 year

HTTP Cookie

CookieConsent

Cookiebot

Stores the user's cookie consent state for the current domain

1 year

HTTP Cookie

cphart1089319

www.cphart.co.uk

Used for the correct execution of website support functionality.

7 days

HTTP Cookie

CurrentCustomercphart2

www.cphart.co.uk

Used for core website customer functionality.

1 month

HTTP Cookie

expandedFilter

www.cphart.co.uk

Pending

Session

HTTP Cookie

gtmtagscphart2

www.cphart.co.uk

Used for Google Enhanced Analytics

30 days

HTTP Cookie

is_eu

Pinterest

Determines whether the user is located within the EU and therefore is subject to EU's data privacy regulations.

Session

HTML Local Storage

li_gc

LinkedIn

Stores the user's cookie consent state for the current domain

180 days

HTTP Cookie

nqcore

connect.nq-api.net

Provides a unique customer ID used by the website for the correct display of pages.

1 month

HTTP Cookie

nq-css

connect.nq-api.net

This is the datetime stamp of the last CSS edit.Allows JS files to be cached indefinitely and versioned when updated.

Persistent

HTML Local Storage

nq-js

www.cphart.co.uk

This is the datetime stamp of the last JS edit.Allows JS files to be cached indefinitely and versioned when updated.

Persistent

HTML Local Storage

nuqlium.dynamic

connect.nq-api.net

Used for the displaying of correct content across multiple website pages.

Persistent

HTML Local Storage

nuqlium.products

connect.nq-api.net

Used to display a list of recently viewed products.

Persistent

HTML Local Storage

nuqlium.searches

connect.nq-api.net

Used for the correct display of predictive search results and previous searches.

Persistent

HTML Local Storage

nuqlium.sources

connect.nq-api.net

Used to support navigation across different website pages.

Session

HTML Local Storage

Pagecphart2

www.cphart.co.uk

Used for the correct display of the minibasket.

1 month

HTTP Cookie

SESS#

www.cphart.co.uk

Preserves users states across page requests.

30 days

HTTP Cookie


Preferences (4)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.


Name

Provider

Purpose

Maximum Storage Duration

Type

lastProductViewed

www.cphart.co.uk

Pending

1 month

HTTP Cookie

lidc

LinkedIn

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.

1 day

HTTP Cookie

ZD-sendApiBlips

Zendesk

Is required for the proper functionality of Zendesk Support.

Session

HTML Local Storage

ZD-store

Zendesk

Registers whether the self-service-assistant Zendesk Answer Bot has been displayed to the website user.

Persistent

HTML Local Storage


Statistics (5)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.


Name

Provider

Purpose

Maximum Storage Duration

Type

_dd_s

Vimeo

Registers the website's speed and performance. This function can be used in context with statistics and load-balancing.

1 day

HTTP Cookie

dd_cookie_test_#

Vimeo

Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.

1 day

HTTP Cookie

vuid

Vimeo

Collects data on the user's visits to the website, such as which pages have been read.

2 years

HTTP Cookie

ZD-buid

Zendesk

Unique id that identifies the user on recurring visits.

Persistent

HTML Local Storage

ZD-suid

Zendesk

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.

Persistent

HTML Local Storage


Marketing (47)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.


Name

Provider

Purpose

Maximum Storage Duration

Type

#-#

YouTube

Used to track user’s interaction with embedded content.

Session

HTML Local Storage

__Secure-ROLLOUT_TOKEN

YouTube

Pending

180 days

HTTP Cookie

__zlcmid

Zendesk

Preserves users states across page requests.

1 year

HTTP Cookie

_ga [x2]

Google

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

2 years

HTTP Cookie

_ga_# [x2]

Google

Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels.

2 years

HTTP Cookie

_gcl_au [x2]

Google

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

3 months

HTTP Cookie

_gcl_ls

Google

Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website.

Persistent

HTML Local Storage

_pin_unauth

Pinterest

Used by Pinterest to track the usage of services.

1 year

HTTP Cookie

_pinterest_ct_ua

Pinterest

Used by Pinterest to track the usage of services.

1 year

HTTP Cookie

_uetsid

Microsoft

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Persistent

HTML Local Storage

_uetsid [x2]

Microsoft

Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.

1 day

HTTP Cookie

_uetsid_exp

Microsoft

Contains the expiry-date for the cookie with corresponding name.

Persistent

HTML Local Storage

_uetvid

Microsoft

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

Persistent

HTML Local Storage

_uetvid

Microsoft

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.

1 year

HTTP Cookie

_uetvid_exp

Microsoft

Contains the expiry-date for the cookie with corresponding name.

Persistent

HTML Local Storage

iU5q-!O9@$

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

HTML Local Storage

LAST_RESULT_ENTRY_KEY

YouTube

Used to track user’s interaction with embedded content.

Session

HTTP Cookie

LogsDatabaseV2:V#||LogsRequestsStore

YouTube

Used to track user’s interaction with embedded content.

Persistent

IndexedDB

LP-19A2847C09A512646NTK4BE9D9F28A3CAAC8

email-cphart.co.uk

Pending

30 days

HTTP Cookie

MSPTC

Microsoft

This cookie registers data on the visitor. The information is used to optimize advertisement relevance.

1 year

HTTP Cookie

MUID

Microsoft

Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.

1 year

HTTP Cookie

NID

Google

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

6 months

HTTP Cookie

remote_sid

YouTube

Necessary for the implementation and functionality of YouTube video-content on the website.

Session

HTTP Cookie

respondentid#-#

email-cphart.co.uk

Pending

30 days

HTTP Cookie

respondentid#-#count

email-cphart.co.uk

Pending

Session

HTTP Cookie

responder-#-#

email-cphart.co.uk

Pending

Session

HTTP Cookie

ServiceWorkerLogsDatabase#SWHealthLog

YouTube

Necessary for the implementation and functionality of YouTube video-content on the website.

Persistent

IndexedDB

Survey-Started-236768

email-cphart.co.uk

Pending

1 day

HTTP Cookie

TESTCOOKIESENABLED

YouTube

Used to track user’s interaction with embedded content.

1 day

HTTP Cookie

v3/

Pinterest

Used by Pinterest to track the usage of services.

Session

Pixel Tracker

VISITOR_INFO1_LIVE

YouTube

Tries to estimate the users' bandwidth on pages with integrated YouTube videos.

180 days

HTTP Cookie

YSC

YouTube

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.

Session

HTTP Cookie

ytidb::LAST_RESULT_ENTRY_KEY

YouTube

Used to track user’s interaction with embedded content.

Persistent

HTML Local Storage

YtIdbMeta#databases

YouTube

Used to track user’s interaction with embedded content.

Persistent

IndexedDB

yt-remote-cast-available

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

HTML Local Storage

yt-remote-cast-installed

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

HTML Local Storage

yt-remote-connected-devices

YouTube

Stores the user's video player preferences using embedded YouTube video

Persistent

HTML Local Storage

yt-remote-device-id

YouTube

Stores the user's video player preferences using embedded YouTube video

Persistent

HTML Local Storage

yt-remote-fast-check-period

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

HTML Local Storage

yt-remote-session-app

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

HTML Local Storage

yt-remote-session-name

YouTube

Stores the user's video player preferences using embedded YouTube video

Session

HTML Local Storage

zte# [x2]

Zendesk

Saves a Zopim Live Chat ID that recognises a device between visits during a chat session.

Session

HTTP Cookie


Unclassified (1)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.


Name

Provider

Purpose

Maximum Storage Duration

Type

cf.turnstile.u

Cloudflare

Pending

Persistent

HTML Local Storage


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