This is to update you with our approach to the current Coronavirus crisis.  Our priority is safeguarding the health of our employees and of all visitors to our business, doing everything possible to ensure that any interaction with C.P. Hart continues to be safe and that our service to our customers remains accessible and efficient.

 

Our Service

 

In response to the latest government guidelines, we have sadly closed our showrooms until further notice.  Rest assured, we are set up to continue to serve you as well as we can over the coming weeks:

 

  • All sales colleagues remain available via both phone and email
  • We are continuing to take orders and make deliveries
  • Our website and telephone based Direct Sales team are operating as usual, and we continue to have significant levels of ‘in stock’ products from our main European manufacturers and our own exclusive brands, all available for next day delivery
  • Our Technical Services and Aftersales departments are functioning as normal
  • All our delivery providers are now working to contactless delivery methods as standard

 

Our Hygiene Measures

 

We are following stringent hygiene practices:
 

  • We have ensured that all colleagues have access to hand-washing facilities and hand sanitisers
  • We have sent, and continue to send, guidance to all colleagues on government and NHS guidelines
  • We have increased the frequency of cleaning our delivery vehicles, using anti-viral products
  • Our warehouse and delivery colleagues are wearing disposable gloves to conduct all duties
  • We are observing a strict protocol with deliveries in to, and from, our logistics hubs in Dartford


We will continue to monitor the situation closely and share any further updates with you as and when needed.  If you do have any questions at all, our Customer Services team is available to help - please call us on 0345 600 1950 or email contactus@cphart.co.uk.

Please stay safe and well, and thank you for your continued support.

 

With our best wishes,

 

Paul Rowland

C.P.Hart