Contracts Project Manager
Location: Dartford, Head Office
Primary Duties
- Contact suppliers for price, delivery, lead times, and technical information
- Create quotes on Excel and in BisTrack from BDM leads
- Populate quotes with digital images of products
- Update quotes in line with customer and BDM amendments
- Participate in business meetings to support the BDM
- Create Operation and Maintenance (O&M) manuals
- Create quotes on BisTrack and convert them to sales
- Place purchase orders (POs) with suppliers, file order confirmations, manage the delivery of the POs, and answer queries about prices.
- Maintain customer and supplier communications records on BisTrack sales orders and PO notepads
- Organise deliveries to customers in line with customer call-offs
- Organise and invoice direct deliveries to customers and book direct delivery POs
- Organise exports and raise appropriate commercial documentation
- Manage customer credit and cash accounts in line with company policy, communicating with customers and C.P. Hart Sales Ledger
- Report customer service queries in line with company procedure
- Request collections in line with company procedure
- Communicate with customers to promote repeat business
- Responsible for achieving targets for the value of deliveries and the proportion of direct deliveries
- Responsible for achieving targets for the value of inventory held in the warehouse, including deleting unwanted lines and reducing dead special creation
- Develop product knowledge and maintain up-to-date knowledge of company operating systems
- Collaborate with different departments to find solutions and develop relationships with suppliers
- Follow reasonable management requests
Requirements
- Attention to detail
- Operating systems experience
- Experience with and raising POs
- Excellent customer service
Benefits
- Up to 26 days holiday + public holidays
- Health cash back plans and Private Medical Insurance cover
- Training and qualifications
- Cycle to Work scheme
- Social events such as the Christmas party and team lunches
- Commission
If you would like to apply for this position, please send a covering email/letter and your CV to C.P. Hart’s HR Department at [email protected].